The empathy effect

how companies prosper when they blur the line between us and them

English language

Published Jan. 3, 2009 by FT Press.

ISBN:
978-0-13-714234-7
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OCLC Number:
232001954

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1 edition

Subjects

  • Organizational effectiveness
  • Empathy
  • Interpersonal relations
  • Success in business -- Psychological aspects