Paperback, 244 pages
English language
Published Nov. 7, 2015 by PuddleDancer Press.
The latest edition of the communication guide that has sold more than 1,000,000 copies
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.
on re-reading this book after a few years i feel sad that i haven't been able to use the techniques and approaches in it more fully in my life.
the book is excellent.
